Contact information
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Play-Craft Station Customer Support
We are committed to providing friendly and reliable customer support for all Play-Craft Station customers.
Business Information
Trading Name: Play-Craft Station
Email Address: support@playcraftstation.co.uk
Website: www.playcraftstation.co.uk
Customer Support Hours
Our customer support team is available during the following hours:
Monday to Friday: 09:00 – 17:00
Saturday: 09:00 – 13:00
Sunday & UK Public Holidays: Closed
Response Times
We aim to respond to all enquiries within:
- 24 hours during business days
- Up to 48 hours during busy periods, weekends, or public holidays
Types of Enquiries
Customers may contact us regarding:
- Orders and deliveries
- Missing or damaged items
- Returns and refunds
- Product information
- Assembly support
- General questions
-
For product issues, missing parts, or damaged deliveries, please include photographs where possible so we can resolve the issue quickly
Postal Address
Play-Craft Station
| 61 Bridge Street Kington HR5 3DJ United Kingdom |
Contacting Us
The fastest way to reach us is by email:
support@playcraftstation.co.uk
When contacting us about an order, please include:
- Your order number
- Your full name
- A brief description of your enquiry
This helps us assist you more efficiently.